FAQ

At Capital Dent Masters, our proprietary Paintless Dent Removal process uses highly skilled technicians and uniquely designed tools to get in behind the dent and massage or flex the metal back to its original shape

Yes, insurance companies recommend PDR as a preferred method for hail repair. It’s less invasive than conventional repairs, produces better results, and keeps the value of your vehicle by maintaining the factory paint.

The Paintless Dent Repair (PDR) process is historically employed to repair damage that occurs when a car’s outer panels are compromised by hail damage or struck by a similar object. For the PDR process to work correctly, the paint on the car’s outer panels must have the finish of the vehicle intact. 

To repair a dent using the PDR process, the technician must be able to access the backside of the dent in order to reverse the effect of the impact. Dents are typically accessed by removing interior trim, dressing, or through window openings. 

Capital Dent Masters knows how to remove hail damage dents from cars so successfully, we have a 100% satisfaction guarantee, limited lifetime warranty for as long as you own your vehicle. 

 

Depending on the severity of the storm and the damage to your vehicle, repair times will vary. For light to moderate hail damage repairs, it may take 1 to 3 days; but for severe damage that needs body shop participation, like panel replacement or paint work, the repairs could take up to 2 to 3 weeks. 

 

 

No. Hail damage is recorded as a comprehensive claim and is at no fault to you. Comprehensive claims and ‘random acts of God’ do not affect your policy.

 

 

 

No! As policy holder, the choice is legally yours. If you go to a shop recommended by your insurance company, there’s a good chance that the shop is under contract with your insurance company. This affects things like the shop’s ability to waive your deductible. An independent paintless dent removal shop like Capital Dent Masters is able to assist you and your specific needs. For instance, Capital Dent Masters will cover up to $1,000 of your deductible; and that keeps money in your pocket. Plus, we’re known for fixing hail damage efficiently and affordable, on top of superior quality of repairs. Pick the shop that works best with you, not the shop that works for your insurance company. 

 

 

 

 

Estimates are subjective opinions of damage and often vary widely. For instance, an estimate done on a dirty car without specialized lights is typically only 40% of the total damage cost. Capital Dent Masters is familiar and experienced with resolving and negotiating differences and retrieving additional funds. Our claim specialists will not only walk you through each step of the repair process, but can speak directly with your insurance company – relieving you of the ‘middle man’ position. Supplements are just one way we show the insurance company the worth of your vehicle in order to have it back to you in like new condition. 

Any estimate done on a hail damaged vehicle can vary greatly depending on the opinion of the inspector. Capital Dent Masters is very experienced when it comes to resolving and negotiating the differences in the inspection amount supplements and can work directly with your insurance company to get the additional funding you need to get your vehicle to its pre-damaged condition.

 

 

The average cost of auto hail repair ultimately depends on the extent of the hail damage. Other factors are also included like; Is the paint damaged? Does the glass need to be replaced? Is the dent easily accessible? Auto hail damage repair is covered with full coverage insurance minus your deductible.

Don’t worry, Capital Dent Master’s claim specialists will work directly with your insurance to ensure your vehicle is completely repaired under your full coverage plan. 

 

Most adjusters write a simplified initial estimate. It is our responsibility to ensure that all the necessary repairs are complete. Before you make your decision, you can bring in your copy of the insurance estimate and we can review them together and determine the differences.

Any estimate done on a hail damaged vehicle can vary greatly depending on the opinion of the inspector and the conditions in which the estimate is completed. At Capital Dent Masters, we only inspect the vehicle after it has been hand washed and dried, under specialized lights and with the appropriate tools – ensuring a complete estimate from the start.